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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A popup will show up. It includes elaborate information about all the operations that you can carry out on that particular page. Each pop-up menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast selection of video tutorials illustrating how to use our web hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can quickly get to know our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you are looking for, examine our comprehensive FAQ section, which covers questions asked by actual persons and offers practical solutions. We regulary "revamp" our FAQ database with new questions & answers in an attempt to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, we have a great team of customer service technicians available 24-7-365 and eager to assist you with any issue. Each support ticket you submit will be answered in less than 1 hour (the average support ticket response time being about twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 116457

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com